Order Processing
Orders are typically processed within 1–3 business days. You will receive a confirmation email once your order has been placed, and a shipping notification with tracking information once it ships.
Shipping Times
Our products ship directly from our fulfillment partner’s warehouses. Delivery times typically range from 7–20 business days depending on your location, customs processing, and carrier conditions. Delivery estimates are not guaranteed and delays can occasionally occur outside of our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout before you complete your order.
Order Tracking
Once your order ships, you’ll receive a tracking number by email so you can follow your package’s progress.
Returns & Refunds
Because our products ship directly from international fulfillment centers, we generally do not offer physical returns. Instead:
— If your item arrives damaged, defective, or incorrect, contact us within 14 days of delivery with your order number and a photo of the item, and we will offer a replacement or full refund.
— If your order does not arrive within 30 days of the estimated delivery window, contact us and we will investigate, offering a reshipment or refund.
— If you wish to cancel an order, contact us as soon as possible — orders that have not yet shipped can be cancelled for a full refund; orders already shipped cannot be cancelled.
How to Request a Refund or Replacement
Email us at hello@glowstandard.beauty with your order number and details, and we’ll respond within 1–2 business days.
Last updated: August 2026